About payment, shipping and returns
About payment
- credit card
- [Handling card]
- The following cards are available.
- Lump-sum payment is available for all credit card companies.
Card company Payment Method VISA Ribo, division (3, 5, 6, 10, 12, 15, 18, 20, 24 times possible) MASTER Ribo, division (3, 5, 6, 10, 12, 15, 18, 20, 24 times possible) JCB Ribo, division (3, 5, 6, 10, 12, 15, 18, 20, 24 times possible) Diners Ribo AMEX Division (3,5,6,10,12,15,18,20,24 times possible)
- 【remarks】
*We may ask you to verify your identity (by phone, etc.) when placing an order.
- If your credit card cannot be used due to your usage status, Rakuten Ichiba will guide you through changing your credit card information or payment method, or cancel your order.
- Rakuten Ichiba will automatically cancel your order if you do not change your credit card information or payment method within 7 days after receiving the notification.
- In the case of payment by installments, revolving payment, or bonus lump-sum payment, the items stipulated in Article 30, 2-3, Paragraph 4 of the Installment Sales Law and Article 54, Paragraph 1 of the Law Enforcement Regulations will be automatically processed after order confirmation. It will be delivered by delivery mail.
*A credit card with a different name from the customer cannot be used.
* Due to the payment system, we do not issue a credit card receipt.
*For inquiries about payment by credit card, please contact Rakuten Ichiba .- Bank transfer
- [Payment] Rakuten Bank (Rakuten Ginkou) Rakuten Ichiba Branch (Rakuten Ichibashiten) Ordinary 2012823
- *Rakuten Group Co., Ltd. owns the rights to this account.
- 【remarks】
*Please pay from the account in the name of the person who placed the order. If payment is made in the name of someone other than the person who placed the order, we may not be able to confirm the payment.
- After placing an order, Rakuten Ichiba will send you an e-mail regarding payment.
- After confirming the payment status, we will start the shipping procedure.
- If the shop changes the amount, the amount will differ between when you place your order and when Rakuten Ichiba sends you an email regarding payment.
Please make a payment after confirming the amount described in the payment information email.- If payment cannot be confirmed within 14 days, Rakuten Ichiba will automatically cancel the order.
- Please check the website of your financial institution in advance for the handling time of the transfer. If you are unable to make the transfer at a bank window, such as during consecutive holidays, please use an ATM or online banking.
- We apologize for the inconvenience, but please bear the transfer fee at your own expense.
*For inquiries regarding payment by bank transfer, please contact Rakuten Ichiba .- deferred payment
- 【remarks】
Fee: 250 yen (invoice issuance fee) will be borne by the customer.
Please read and agree to the terms of use for deferred payment and the handling of personal information before using this service.
You can pay at any convenience store or bank.
* Cannot be used for orders over 54,000 yen (tax included).
- After the product is shipped, we will send an invoice postcard to the orderer's address separately from the product. Please pay within 14 days after the invoice is issued.
Postpaid payment method- If the customer cancels the order or changes the amount after the invoice is issued, the handling fee will be charged. At that time, the fee may be deducted from Rakuten Points.
- If deferred payment cannot be used due to customer usage conditions, etc., Rakuten Ichiba will guide you to change the payment method.
- Rakuten Ichiba will automatically cancel your order if you do not change your payment method within 7 days after receiving the notification.
*Cannot be used by non-Rakuten members.
*Deferred payment cannot be used if either the orderer or the delivery address is outside Japan.
*Deferred payment may not be available for delivery methods that do not require a receipt stamp or signature when receiving mail.
* Please contact Rakuten Ichiba for inquiries regarding deferred payment.- cash on delivery
- [Contractor] Sagawa Express
- 【remarks】
●We will notify you of the total payment amount by e-mail from the shop after you place your order.
●Please pay the price to the delivery person when you receive the delivered product.
- [Cash-on-delivery fee price list]
total product price Cash-on-delivery charge ~ 9999 yen 330 yen 10000 - 29999 yen 440 yen 30000 - 99999 yen 660 yen 100,000 to 299,999 yen 1100 yen
COD fee consumption tax This price includes consumption tax cash on delivery trader designation unspecified
- Apple Pay
- 【remarks】
You can pay with an iPhone that supports Apple Pay.How to pay with Apple Pay
- Just before confirming your order, you will be asked to authorize Apple Pay.
*For inquiries regarding payment with Apple Pay, please contact Rakuten Ichiba .
- Cards that can be used with Apple Pay vary by issuer.
For details, please check the Apple website fromthe payment method with Apple Pay .- If you are unable to use Apple Pay or a credit card due to your usage status, Rakuten Ichiba will guide you to change your payment method or cancel your order.
- Rakuten Ichiba will automatically cancel your order if you do not change your payment method within 7 days after receiving the notification.
- Apple Pay cannot be used when purchasing from a device other than an iPhone.
In addition, Apple Pay may not be available depending on the settings of the shop and the selections made when ordering.- Seven-Eleven (prepayment)
- 【remarks】
You can pay at 7-Eleven.*Cannot be used for orders over 300,000 yen (including tax).
- After placing your order, Rakuten Ichiba will send you an email containing the payment slip number and payment slip URL.
Payment method at 7-Eleven- After confirming the payment status, we will start the shipping procedure. If you would like to specify the date you would like to receive the item, please make the payment as soon as possible.
- If payment cannot be confirmed within 14 days, Rakuten Ichiba will automatically cancel the order.
- Payment fee is free.
* Please contact Rakuten Ichiba for inquiries about payment at 7-Eleven (prepayment).- Lawson, post office ATM, etc. (prepayment)
- 【remarks】
Payment can be made at Lawson, FamilyMart, Ministop, Seicomart, and Japan Post Pay-easy service.*Cannot be used for orders over 300,000 yen (including tax).
- After placing your order, we will send you an email from Rakuten Ichiba with the payment receipt number.
Payment method at each convenience store or Japan Post Pay-easy service- After confirming the payment status, we will start the shipping procedure. If you would like to specify the date you would like to receive the item, please make the payment as soon as possible.
- If payment cannot be confirmed within 14 days, Rakuten Ichiba will automatically cancel the order.
- If you pay at a convenience store, the settlement fee is free.
- A transfer fee will be charged when paying in cash with Yuucho Pay-easy. For details, please check theRakuten Ichiba help page .
* Please contact Rakuten Ichiba for inquiries about payment at Lawson, post office ATM, etc. (prepayment).- PayPal
- 【remarks】
Available only to customers with a PayPal account.*Cannot be used for orders over 1,000,000 yen (including tax).
- If you want to add products or order quantity, you need to place a new order. Please note.
How to pay with PayPal- Payment will be processed when you press the confirm order button.
- Payment fee is free.
*If you do not have a PayPal account, please create one.
* Please contact Rakuten Ichiba for inquiries about payment with PayPal.